Internal Sales

NPIS
£19000 - £22000.00

Job Description

My client, based near Loughborough, are seeking an Internal Sales candidate to join their growing sales team on a permanent basis.

You will be responsible for providing effective customer service & pro-active selling to a network of existing distributors & develop new business by cold calling lasped & prospective customers.

 

Key duties will include:

 

             Build business and relationships with existing and new distributors

             Process & progress chase orders – received by telephone, fax or email

             Provide effective telesales support to distributors

             Investigate and respond to distributor & end user queries

             Coordinate activities between the sales office and all other departments

             Progress and chase back orders

             Maintain customer database

             Participate in pro-active sales campaigns to meet sales targets

             Participate in Internal and External Sales Meetings as required

             Liaise with Accounts, Purchasing, Marketing, Service & Warehouse

             Ad hoc projects as assigned

             Provide daily call reports of activity

             Promptly act upon customer requests, problems, issues and follow up to ensure customer is satisfied with conclusion

             Ensure accuracy and positivity, in all customer communication.

             To assist in overdue payment chasing for any accounts when appropriate.

             Monitor spending by customers in relation to their credit limits with SIP.

             Organise marketing promotions & offers

 

Internal Sales – The Candidate:

 

·         We are looking for a positive and professional candidate with previous customer focused experience within a sales environment.

 

·         You will a confident and driven with a desire to succeed and deliver excellent customer service.