Job Description

We are currently recruiting for an Insurance Consultant to join a well-established company in Loughborough on a full time, permanent basis. Our client can offer long term development and opportunities for career progression, as well as the opportunity to study for professional qualifications.

This role is Monday – Friday and approx. 2 Saturday mornings a month.

Salary is £20k - £25k depending on experience.

Insurance Consultant – The Role:

• Dealing with inbound insurance related enquiries from customers and giving outstanding customer service.
• Liaising with customers over telephone and email, understanding customers needs and advising them on the best product for them.
• Identify and initiate cross-selling opportunities and activities to new and existing customers.
• Develop and maintain effective working relationships with customers.
• Acquire and maintain industry knowledge and commercial awareness.
• Being the first point of contact for day to day queries.
• Maintaining client records and data on the system.

Insurance Consultant – The Candidate:

• Financial services (particularly Insurance) experience would be beneficial but not essential.
• Sales experience would be beneficial but not essential.
• Customer service experience is essential.
• Strong communication skills, both verbal and written.
• Be able to problem solve, using own initiative and judgement.
• Demonstrate attributes of honesty, integrity, due skill and care and diligence.
• Excellent organisation skills and able to prioritise workload.
• Driven and happy working to achievable targets.