Acting as the first point of contact for customers, you will oversee the order process, logistics and resolve customer queries in a timely manner. Key duties will also include:
- Compile, update and maintain development sample critical path to ensure samples are on schedule for customer selection
- Build relationships with factories through telephone/Skype and email
- Begin to understand testing and risk assessments and be present in internal technical meetings
- Negotiating shipment and delivery dates with customers and factories
- Critical path management to ensure orders are being shipped on time.
Account Manager - The Candidate
- This is is a busy and fast paced role requiring a candidate who can work well under pressure, use initiative and have strong attention to detail.
- You must be numerate with good Excel skills.
- Previous experience in a similar role is required although full training will be given.
- You must be able to drive and have your own transport to be considered for this vacancy.