Job Description

My client are a leading wholesaler who supply products to the high-street. Due to continued growth, they are seeking an Account Manager to join their team on a permanent basis.

As an Account Manager, you will be responsible for managing key high-street accounts, ensuring customer satisfaction is achieved consistently. You will also oversee the work of a small team of Junior Account Managers.

Key Responsibilities will include:

• Completing technical specification requests and diagrams to communicate new design requirements to factories in the Far East.
• Compile, update and maintain development sample critical path to ensure samples are on schedule for customer selection
• Build relationships with factories through telephone/Skype and email
• Begin to understand testing and risk assessments and be present in internal technical meetings
• Main point of contact for customers regarding logistics, placing orders, handover dates and other queries they may have, which are not product development related

·         Negotiating shipment and delivery dates with customers and factories

·         Critical path management to ensure orders are being shipped on time

Account Manager – The Candidate:

·         We are looking for a dedicated and ambitious candidate with previous experience in a similar role, preferably within garments, footwear or accessories, although other product areas will be considered.

·         You will have experience liaising with Buyers and communicating with overseas suppliers.

·         Previous people Management experience would be an advantage, as the successful candidate will have at least one direct report.

·         You will be highly organised with excellent attention to detail and a high level of numeracy.

·         A Business degree or equivalent would be advantageous.