Customer Service Administrator New

Job Description

Our Long Eaton based client are seeking a Customer Service Administrator to join their friendly team on a 12 month fixed term contract to cover maternity leave initially. Our client can consider full time or part time (5 days a week). The ideal candidate will play a crucial role in supporting the sales department by completing administrative tasks, ensuring smooth communication between departments, and providing exceptional customer service. They are looking for a candidate who is comfortable on Excel. 

Monday to Friday.
£25,000 (full time salary).

Customer Service Administrator - The Role:

• Building relationships with customers and providing outstanding customer service
• Maintaining the sales database 
• To produce sales reports 
• Logging and recording of sales data
• Producing quotations for customers 
• Liaising with internal departments 
• Consistently striving to improve quality in all practices

Customer Service Administrator - The Candidate:

• Candidates must be proficient in Microsoft Office Suite, particularly Excel and Outlook.
• Strong computer literacy with the ability to adapt to new software quickly.
• Positive, "can-do" mindset
• Team Player
• Excellent communication skills in English, both written and verbal.
• Professional and friendly telephone manner
• Excellent organisational skills with a keen attention to detail.
• A customer-focused mindset with a commitment to delivering high-quality service.

INDC