Senior Customer Service Executive New

Job Description

My client are a thriving National business who are market leaders in their field. Due to continued growth they are seeking a Senior Customer Service Executive to join their team on a full-time, permanent basis.
The successful candidate will work from home 1 day per week and 4 days in the office.
Senior Customer Service Executive – The Role:

• Working closely with customers and internal colleagues, you will ensure that the customer supply chain is managed effectively and inline with all SLAs.
• Acting as a single point of contact for customers, you will take ownership for all aspects of service delivery, ensuring excellent customer service at all times.
• You will be responsible for all supporting administration including compliance and ensuring customer account details are kept accurate and up to date.

Senior Customer Service Executive – The Candidate:

• This is a busy and demanding role that requires an individual who is used to working in a fast paced environment and multi-tasking effectively.
• You will have strong administration and IT skills with experience of SAP.
• The ability to build and maintain positive working relationships, both internally and externally is essential.

INDC