Millie Ford Recruitment Associate
Job Description
We have a really exciting opportunity to join our Nottingham based client as a Customer Service Leader. This is a fantastic time to join them as they are going through a period of growth. Our client can offer full training and a modern and supportive work environment.£35,000-£40,000
Onsite gym
Health insurance
Modern offices
Office based
Monday-Friday 9-5
The Role:
- Coach, support and mentor a small customer service team
- Work alongside the customer service team and be first point of contact for customers
- Keep clients up to date on stock levels and delivery times
- Resolve issues and provide excellent customer service
- Liaise with suppliers and couriers to resolve issues and build relationships
- Deal with onboarding, absences and training
- Experience in a similar customer service management/ Team leader role
- Excellent IT skills
- Personable and friendly
- Strong communication skills
- Detail-oriented with strong organisational skills.
- Organised and able to juggle a busy workload
- Flexibility to work 1 sunday in 4
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