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Customer Service Coordinator

25,000 - 30,000
 

Job Description

We are looking for a Customer Service Coordinator to join one of our clients based in the Coalville area. This is a great opportunity to join a supportive team and showcase your skillset. 

Monday-Friday 
£25,000-£30,000

The Role: 
  • Interact with engineers in a timely and effective way to provide the best in business customer service.
  • Dispatch engineers according to their location and schedules
  • Keep in contact with customers to ensure they are updated throughout the process
  • Answer incoming calls and deal with customer requirements quickly and efficiently 
  • Prepare quotations 
  • Be first point of contact for all customers 
The Candidate:
  • Experience in a similar scheduling role 
  • Excellent communication skills 
  • Strong IT skills 
  • Building and maintaining relationships.
  • Time management skills.
  • Ability to prioritize workload.
  • Accuracy at record keeping.
Apply now to find out more!
INDC 
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