Customer Service Advisor New

Job Description

We have a fantastic opportunity for someone looking to develop their career and unlock opportunities!  This is an exciting time to join them as they have recently opened their Uxbridge office and are going through a period of expansion. Our client is looking for professional, friendly and motivated candidates to join their team on a full time basis. If you are looking to progress and join a well-established company, then this may be the role for you!

Salary: £25-28k (DOE)
Benefits:

• Progression available and encouraged!
• 25 days holiday + bank holidays.
• Social events

Customer Service Advisor - The Role

• Basic sales admin
• Resolve customer issues using ticketing system 
• Answering customer calls 
• Diary Management - Speaking to engineers to book site jobs and update systems.
• Be the first point of contact for all enquiries via telephone and email.
• Processing customer orders.
• Arrange shipments and liasie with couriers 

Customer Service Advisor - The Candidate

• 3+ year experience in an office environment
• You must have good communication skills and a confident telephone manner.
• Customer service experience 
• Able to learn and understand technical jargon
• We are looking for a competent administrator with excellent customer service skills.
• You will have confident IT skills, particularly Excel.
• A high level of accuracy and attention to detail along with the ability to work to deadlines is really important.

INDC