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Customer Service Advisor
Dependent on Experience
Job Description
My client are a market leader in their field who are experiencing a rapid period of growth. Due to internal promotion they are seeking a Customer Service Coordinator to join their friendly and supportive Customer Care team on a full-time, permanent basis.
This is a busy and varied role, key duties will include:
This is a busy and varied role, key duties will include:
- Answering incoming queries from business customers via telephone and email/
- Working closely with internal departments to ensure customer need are met.
- Resolving or escalating any problems with customer orders.
- Advising customers on new products.
- Keep customers updated on their existing orders
- General administrative tasks.
- Candidates will have previous customer service experience within an office environment.
- You will have excellent written and verbal communication and a willingness to learn.
- The ability to multi-task and a fast paced environment is essential along with good attention to detail.
- You will have good IT skills and be a quick learner.
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