Customer Service Administrator (legal sector) New

Job Description

• Liaise with customers over the phone and in person
• Providing full support to our Conveyancing department to enable them to operate efficiently.
• Preparing correspondence using our case management system.
• Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files.
• Liaise with internal departments
• Guiding clients with the initial first steps of their move.
• Preparing mail and enclosures for dispatch.
• Arranging the scanning and photocopying of paperwork.

• Possess a high level of accuracy.
• Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person.
• Have the ability to work under pressure.
• Excellent communication skills and enthusiasm.
• A desire to progress within the new business department.
• Ideally possess a background in Customer Service and an understanding of legal services.
• This role would suit a graduate with customer service skills