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    Administrator

    Dependent on Experience
     
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    FRANKIE WATSON Recruitment Associate

    Job Description

    Our client, based in Ilkeston, are looking for a meticulous and adaptable Sales Administrator to assist with the daily running of the sales office. The primary focus will be to support the sales team by carrying out various administration tasks such as processing orders. Daily communication with clients will be required to ensure their needs are not only met but exceeded every time.

    Monday to Friday office based.
    £24,500 

    Administrator - The Role:
    • Assist with the processing of sales orders and invoices accurately.
    • Ensure Sage is updated and relevant department / coding is referenced on invoices.
    • Prioritise and process orders for relevant sales team member to help meet company response time targets
    • Respond to all enquiries from customers and update sales team.
    • Handle customer complaints and issues with empathy and professionalism to ensure a positive resolution.
    • Maintain and update sales and customer records on CRM system.
    • Monitor sales inbox to  provide sales support and forward to relevant sales team member.
    Administrator - The Candidate:
    • Excellent verbal and written communication skills
    • Highly accurate with excellent attention to detail
    • Flexible and adaptable approach to work 
    • IT literate
    • Able to work independently as well as in a team
    INDC
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