Graduate Customer Service Executive

np6598
£21000 - £23000

Job Description

Kirkland Associates currently have a fantastic opportunity to join a well-established client of ours who are looking for an Internal Sales and Customer Service Executive to join their team.

Graduate Customer Service Executive - The Role:

  • Contacting new and existing customers to ensure their needs are being met.
  • Inform customers about promotions and products which may be of interest to them to maximise sales opportunities
  • Maintain the database with up-to-date customer information
  • Investigate any customer issues and resolve them in a timely manner
  • Build relationships with customers to provide excellent customer service and gain a working knowledge about their account

 

Graduate Customer Service Executive- The Candidate:

  • Experience in a similar customer service role
  • Proactive approach to work
  • IT literate
  • Professional and confident communication skills
  • Ability to manage workload on a busy environment
  • High attention to detail