Job Description

Our client, based in Derby, are looking for a Mortgage Quality Control member to join their friendly team on a full time permanent basis. Candidates will ideally need to be CeMap qualified or partly qualified.

Mon – Friday 11am – 7pm.

Basic salary + bonus. 

Mortgage Quality Control member – The Role:

• Making calls to existing customers to confirm their appointment
• Checking and assessing information with the customers to ensure they meet the right criteria
• Having engaging conversations and questioning clients regarding their financial circumstances
• Accurate recording of information
• Delivering outstanding customer service

Mortgage Quality Control member – The Candidate:

• Fully or part CeMap qualified
• Motivated and driven
• Knowledge of bank and building society lending criteria is an advantage
• Excellent customer service and communication skills
• Attention to detail
• Able to work in a fast paced environment