Mortgage Quality Control Member

£18000 - £22000

Job Description

Our client, based in Derby, are looking for a Mortgage Quality Control member to join their friendly team on a full time permanent basis. Candidates will ideally need to be CeMap qualified or partly qualified.

Mon – Friday 11am – 7pm.

Basic salary + bonus. 

Mortgage Quality Control member – The Role:

  • Making calls to existing customers to confirm their appointment
  • Checking and assessing information with the customers to ensure they meet the right criteria
  • Having engaging conversations and questioning clients regarding their financial circumstances
  • Accurate recording of information
  • Delivering outstanding customer service

Mortgage Quality Control member – The Candidate:

  • Fully or part CeMap qualified
  • Motivated and driven
  • Knowledge of bank and building society lending criteria is an advantage
  • Excellent customer service and communication skills
  • Attention to detail
  • Able to work in a fast paced environment