Job Description
Our client, based in Derby, are looking for a Mortgage Quality Control member to join their friendly team on a full time permanent basis. Candidates will ideally need to be CeMap qualified or partly qualified.
Mon – Friday 11am – 7pm.
Basic salary + bonus.
Mortgage Quality Control member – The Role:
- Making calls to existing customers to confirm their appointment
- Checking and assessing information with the customers to ensure they meet the right criteria
- Having engaging conversations and questioning clients regarding their financial circumstances
- Accurate recording of information
- Delivering outstanding customer service
Mortgage Quality Control member – The Candidate:
- Fully or part CeMap qualified
- Motivated and driven
- Knowledge of bank and building society lending criteria is an advantage
- Excellent customer service and communication skills
- Attention to detail
- Able to work in a fast paced environment