Implementation Business Analyst

£30000.00 - £32000.00

Job Description

My client, based in Castle Donington, are a market leader in their field. They are seeking an Implementation Assistant Project Manager to join their team on a permanent basis.

The Role:

As part of the Project Delivery Team, this role is to take responsibility for supporting the project manager in the full project lifecycle.

The role will involve time spent carrying out pre-sales work including demonstrations, business analysis, production of required specifications and associated process test plans, system configuration and testing, compiling test plans, support and testing during the implementation phase, supporting roll-out , training (internal and external), training documentation and final on-site client support.

Travel throughout the UK is expected and on occasions can involve working unsocial hours.

To be responsible to the assigned Project Manager for the overall implementation, execution, control and completion of specific projects ensuring consistency with project management objectives, company strategy, commitments and goals. To conform to standards and process requirements within Project Delivery, the Support Department and the Company.

Key Responsibilities:

·To support the Project Manager in delivering client projects from pre-sales to post go-live support.

·To support the customers transition from Project Management to Global Support Services.

·Supporting the sales team in any pre-sales work required for potential clients including demonstrations

·Conversant with the techniques of business analysis to a good standard including production of any required specifications

·Have the ability to carry out system configuration to a high level

·Provide assistance in the mapping and production of test plans, supporting the testing process and carrying out testing during the implementation phase

·Hold internal and external client training sessions including the production of suitable training documentation

·Full involvement in on-site client support including go-live and post go-live support until handed over to Support Services.

·Liaise and assist the Product Testing team when required.

The Candidate:

·Minimum of 4 years+ experience in a commercial or Software House environment in the supply chain arena.

·Fully conversant with Microsoft Project Office products and associated Microsoft business products.

·Excellent appreciation of working with a WMS environment or similar from a systems perspective.

·Minimum 1 to 2 years of related experience with SQL scripting.

·Experience and understanding of webAPI or external system integration methodologies would be an advantageous.

·Ability to learn and become proficient at an expert level with new software systems.

·Strong critical thinking, decision making, and problem solving skills

·Able to work independently, possesses a flexible attitude and excellent communication skills.

·Exposure to whole project-life cycle

·Experience of software testing desirable

·Good Customer facing presentation skills both verbal and written

·Demonstrable documentation skills

·1+ years on-site Implementation experience

·Capable of deputising for the Project Manager

·Demonstrable Team player

·Must be able to travel when required and at short notice