Job Description

Our Castle Donington based client are currently recruiting for a Home Delivery Manager to join their team. Our client offer an excellent working environment and opportunities to progress within their growing and successful business. This person will play a key role in improving customer satisfaction by working with their systems and customers to make sure that their delivery experience is the best it can be.

The Role:

• To lead a team of 4 in the home delivery team and deliver perfect orders with the customer at the heart of every decision.
• To resolve order/ delivery issues and keep everything running smoothly.
• Managing a fleet of 6 vans.
• To ensure that the customer proposition is consistently delivered.
• Provide direct input into the existing user tools and make recommendations for improvements based on your everyday experience.

The Candidate:

• Experience in home delivery
• Customer focussed approach
• Excellent written and verbal communication skills
• Well organised
• Drive for promoting continuous improvement
• Good business acumen