Our Castle Donington based client are currently recruiting for a Home Delivery Manager to join their team. Our client offer an excellent working environment and opportunities to progress within their growing and successful business. This person will play a key role in improving customer satisfaction by working with their systems and customers to make sure that their delivery experience is the best it can be.
- To lead a team of 4 in the home delivery team and deliver perfect orders with the customer at the heart of every decision.
- To resolve order/ delivery issues and keep everything running smoothly.
- Managing a fleet of 6 vans.
- To ensure that the customer proposition is consistently delivered.
- Provide direct input into the existing user tools and make recommendations for improvements based on your everyday experience.
- Experience in home delivery
- Customer focussed approach
- Excellent written and verbal communication skills
- Well organised
- Drive for promoting continuous improvement
- Good business acumen