Home Delivery Manager

FWHDM
£20000 - £25000

Job Description

Our Castle Donington based client are currently recruiting for a Home Delivery Manager to join their team. Our client offer an excellent working environment and opportunities to progress within their growing and successful business. This person will play a key role in improving customer satisfaction by working with their systems and customers to make sure that their delivery experience is the best it can be.

The Role:

  • To lead a team of 4 in the home delivery team and deliver perfect orders with the customer at the heart of every decision.
  • To resolve order/ delivery issues and keep everything running smoothly.
  • Managing a fleet of 6 vans.
  • To ensure that the customer proposition is consistently delivered.
  • Provide direct input into the existing user tools and make recommendations for improvements based on your everyday experience.

The Candidate:

  • Experience in home delivery
  • Customer focussed approach
  • Excellent written and verbal communication skills
  • Well organised
  • Drive for promoting continuous improvement
  • Good business acumen