Customer Service Administrator

£16000 - £18000

Job Description

Our client are seeking a Customer Service Administrator to join their friendly team in a modern office environment based in Castle Donington. This is an excellent opportunity to join an exciting and expanding company who can offer a great working environment and long term career. You will be responsible for accurately completing a variety of administration tasks across this busy department as well as liaising with customers. You do not need to have office experience however you must be keen to learn and have a great work ethic.

Customer Service Administrator – The Role:

  • Inputting orders
  • Printing delivery notes
  • Booking in deliveries and liaising with couriers
  • Speaking to customers via email and over the phone
  • Dealing with complaints
  • Data entry

Customer Service Administrator – The Candidate:

  • A good work ethic
  • Excellent written and oral communication skills
  • Ability to pay good attention to detail
  • Excellent customer service - prepared to go the extra mile
  • Good time keeping
  • A can do attitude to work
  • Experience with Microsoft programs